Shipping policy
AUS shipping info
Free standard shipping when you spend over $200 AUD
Orders under $200 AUD are a flat rate charge of:
NSW, VIC, SA, QLD, NT & TAS
Standard - $16.00 AUD
Express - $19.00 AUD
WA
Standard - $19.00 AUD
Express - $24.00 AUD
ESTIMATED SHIPPING TIMES:
Express Post: 1-5 business days
Standard Post: 2-7 business days
NZ shipping info
A flat rate charge of:
Standard - $30.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 5-8 business days
Standard International: 7-12 business days
Rest of the world shipping info
Please send an email to info@fanfave.com.au to receive the international shipping rates for your country.
Countries that fall into this category are unable to receive an estimated shipping time, however upon receiving your tracking information you will be given an ETA of your parcels arrival.
International customs taxes
Please note that all customs charges and taxes (including VAT) are payable by the receiver. FanFave is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. FanFave does not offer refunds to customers for failure to pay duties and taxes associated with their order.
Additional information
Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather. FanFave is not responsible for stolen packages or packages delayed in transit.
It is the customer’s responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, FanFave cannot offer reimbursement for this package.
Got a question about shipping?
We'd love to help! Please contact us anytime at info@fanfave.com.au